Returns & Exchanges

We want you to experience the ultimate beauty sleep with our 22 Momme silk pillowcases, but if you are not completely satisfied, we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, silk products must be returned in their original, unwashed condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Place the unwashed silk pillowcase back into its original luxury gift box and secure it in a protective shipping mailer to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects the silk and confirms it meets our return standards, your refund will be processed back to your original payment method within 5-7 business days.